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Account Team Mailing List
Hi- When I introduced myself as part of the new account team for a customer and shared my contact information, the customer asked if we could create a mailing list for their Equinix Account team. And when there are new team members, we can update the mailing list. Then, the customer doesn’t have to remember who to cc when they send an email. They could send their questions to the account team mailing list so they reach the team as a whole, and whoever the questions apply to can jump in and help. Best, Andrea Hines
Ability to export/download Project timeline
Allow customers to export/download a pdf file of their Project timeline/ Global Event Log.
Event and Log Service for Business, Infrastructure and Security Scopes
Support a consolidated and industry-standard audit log that can display Organization-wide change and event logs for an account. This should be available through the Portal, via the customer API and as a streaming log to a 3rd party location.
Server Hardware Health Status
Users would like the ability to view the status of their instance's hardware health in real-time. This information would enable users to proactively monitor the health of their servers and take action if a server enters a degraded state. By having this visibility, users can address any potential issues before they become critical, which can help to reduce downtime and improve the overall reliability and performance of their infrastructure. To achieve this, users would like to have this information available both through the Metal Console and API. The Metal Console would provide users with an intuitive and user-friendly interface for viewing the status of their hardware health, while the API would enable users to programmatically access this information and integrate it into their own monitoring and management systems.
RBAC - Require Org Team members to enable MFA
In an effort to require a Metal Org's Team members to adhere to desired security requirements, could we please add the ability for an Org Owner/Admin to require Team members of their Org to have MFA enabled on their account before they can access any assets within that organization.
ACL for source IP restriction for SOS Console
Provide feature to limit the source IP addresses allowed to reach the SOS console for reserved instances in a customers given project.
Support PCI Attestation of Compliance (AOC) for Digital Services
Be able to provide an official AOC from a certified auditor related to PCI controls for customers leveraging Metal and Network Edge.
Federated SSO Support for Authentication
Equinix Metal Organizations would like the ability to integrate their identity provider to authenticate into the Metal Console. By configuring both their identity provider and Equinix Federated SSO information organizations should be able to use their selected identity provider as a log in method.